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Any full sized product purchased from us can be returned or exchanged within 30 days of purchase for any reason. Please note that this policy does not apply to travel kits.

If you would like to return a product, please reach out to us by email at customerservice@c2cleanbeauty.com at or call us at +1-408-399-3991.

We may also be able to suggest an alternative product or help problem solve as to why your product is not working for you.

We’re happy to refund or replace your product, and we will send you a prepaid shipping label for returns within the USA if requested.

Ship Returns To

C2 California Clean
c/o Return Department
14320 Saratoga-Sunnyvale Suite 10 
Saratoga, California 95070

C2 California Clean will issue a refund within 14 business days of receiving and processing your returned order in our warehouse.

Damaged Products

If you receive products that were damaged in transit, please contact us right away and we will rectify as quickly as possible. Please email: customerservice@c2cleanbeauty.com

Canceling an Order

When an order is placed on C2 California Clean we begin processing the order immediately, to ensure prompt delivery. We’re unable to cancel or change an order once it’s submitted.